Privacy Policy

When you contact JP Decorators or request a painting quote, we may collect your full name, phone number, email address, property address or suburb, details of the painting service you are interested in, your preferred timeframe, your project description, and any optional photographs you choose to upload. We only collect the information you voluntarily provide to us.

We use your information solely to respond to your enquiry, discuss your painting project, provide a quote, arrange a site visit if needed, and deliver our painting services. We may also use your contact details to follow up about your project or to communicate about scheduling. We do not use your information for unrelated marketing without your consent.

Your enquiry details are stored securely through our customer relationship management system so our team can manage your quote and project efficiently. We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. We retain your information only for as long as is necessary to fulfil the purpose it was collected for and to meet any legal record-keeping requirements.

JP Decorators does not sell, trade, or rent your personal information to third parties. We only share your details where it is necessary to respond to your enquiry or provide our painting services, or where required by law. Any service providers we work with are expected to handle your information confidentially.

Under New Zealand privacy law, you have the right to access the personal information we hold about you, and to request correction of any information that is inaccurate. You may also ask us to update or remove your details at any time. To exercise these rights, please contact us using the details below.

Our website may use basic analytics to understand how visitors use the site and to improve its performance. This information is generally anonymous and does not identify you personally. We do not use your personal information for tracking across other websites.